FAQs
If your question is not listed here, please feel free to email us at: info@quickstrikeaus.com.au.
GENERAL
Q: Are all your products authentic?
A: Yes, we have an extensive history of purchasing authentic products -All items come with a 100% Authenticity Guarantee.
Q: Are all items brand new or pre-owned?
All items are brand new unless specified within the description.
Q: How do I know what size to buy?
A: We suggest referring to the original manufacturer’s size guide for comprehensive sizing info.
We have included a size guide here which is also in the footer of the website.
SHIPPING & RETURNS
Q: How long does it take to ship?
A: Orders may take 1-3 business days to ship. All stock listed online is on hand unless otherwise listed as a pre order.
Q: How can I track my order?
A: You will receive a notification email when we ship out your order, it will contain a tracking link..
Q: Do you offer insurance with your shipments?
A: Insurance is available is an extra fee. Please select the shipping option with insurance during checkout.
Q: Where do you ship your products from?
A: All items are shipped from Melbourne, Australia
Q: Do you accept returns?
A: We do not accept returns or exchanges unless the item is not as described or the item is faulty, please view our “Shipping & Returns” policy on our page.
Q: Do you ship internationally?
A: Yes, at this time we ship to the following countries: